IT Support & Maintenance Services

Systems Support & Maintenance that your Business Can Rely Upon

IT Support & Maintenance Services

Good software development continues beyond delivery, with IT support & maintenance to protect your software investment and reliably keep systems running smoothly.

We take on the task of supporting your systems and/or hardware so that you can focus on what you do best – running your business.

With specialists experienced in leading technologies & platforms we can tackle any problem across:

  • Software & Applications
  • Hardware
  • Legacy Project Recovery
  • BI Tools & Platforms
  • Backups & Disaster Recovery
  • Infrastructure
    • Server Provisioning
    • Networks
    • Security
    • Database Administration

A Proven Standard of Support

Influential provides Support & Maintenance to over 100 companies of various sizes – all of whom rely on our dedicated support team to keep their systems and/or hardware running optimally.

Our audited on-site team provides a reliable end-to-end service that integrates with our bespoke development and BI solutions.


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Maintenance Support

Keeping your system up-to-date & compliant

Continuous Delivery

Continuous Delivery

Iterative development & release for agile project delivery

Managed Services

Managed Services

Proactive support and protection for your systems – ensuring efficiency & security.

Software Support

Software Support

First, second & third line support and specialist focus via an ITIL compliant  Helpdesk System

Free up your internal IT teams to focus on your core business Talk to us about Support & Maintenance today

Agree to Excellence

Our support and maintenance agreements cater for the requirements & budget of enterprises on any scale, whether local SME or a global FTSE-100.

Our clients range from system support and hosting for one of Smithfield Market’s longest established meat suppliers to providing 7 days per week second line systems support to the global user base of one of the largest book & journal publishers in the world.

 Support Credits

Support Credits

Pre-paid technical support credits for increased flexibility & reduced costs

Bespoke Agreements

Bespoke Service Agreements

Custom-defined agreements & payment plans tailored to your unique requirements

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If you would like to talk to us about a business intelligence solution, software solution or any IT project you need to deliver successfully, please contact us. Visit us in the world famous Searcys rooftop bar of our landmark 30 St Mary Axe (City) site or at our Kent and Glasgow offices to discuss your needs.